Privacy Policy

Last update: May 27, 2025

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Summary
We collect only the data we need to provide you with exceptional service, and run our business effectively.

At GrandPals, we take your privacy seriously. We only collect information needed to provide you with excellent service. We will never sell your data.

By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent to the collection of your information as described in this Privacy Policy.

Your use of GrandPals' Services is at all times subject to our Terms of Service.

As we work to continually improve our Services, this Privacy Policy may be updated from time to time. We will alert you if a material change is made by placing a notice on the GrandPals website and sending you an email. Your continued usage of our Services means you are in agreement of any and all changes.

Definitions

Service means https://grandpals.app

Personal Data is any data that can identify an individual

Usage Data is any data collected or generated by the use of the Service

Cookies are small files stored in your web browser

Data Processors / Service Providers are services we use that are essential to the functioning of the Service

User is the individual using our Service

Data Collection and Use

We collect data for the purpose of providing and improving our Service to you.

Types of Data Collected

Personal Data

We collect Personal Data to be able to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address, first & last name, address, city, state, province, postal code, cookies, and usage data.

With your consent: we may use your Personal Data to contact you with newsletters, marketing, promotional materials, and other information that we believe would provide value to you. You may opt out of receiving any and all of these communications by utilizing the unsubscribe link contained in every email we send.

Usage Data

We collect information that your browser or client sends whenever you interact with our Service.

Usage Data may include information such as your IP address, browser type & version, operating system type & version, the pages or endpoints you interact with, the time and date, and length of the interaction, unique identifiers and other diagnostic data.

Use of Data

The Service uses the collected data for various purposes:

  1. To notify you about changes to our Service
  2. To give you the opportunity to participate in interactive features of the Service
  3. To provide customer support
  4. To analyze and monitor how our Service is being used for the purposes of improving the Service
  5. To detect, prevent, and fix technical Service issues
  6. To fulfill our obligations and enforce our rights arising from any contracts entered into between you and us including billing and collection purposes
  7. To provide you with notices or instructions about your account and/or subscription, including expiration, renewal, and security notices, etc.
  8. To provide you with news, special offers, and general information about other goods, services, and events which we offer that we believe would provide you with additional value, unless you have opted to not receive such information
  9. In any other way we may describe when you provide the information
  10. For any other purpose with your consent

Retention of Data

We will retain your Data only for as long as necessary for the purposes set out in this Privacy Policy, or to comply with our legal obligations, resolve disputes, or enforce our legal agreements and policies.

Transfer of Data

Your information including Personal Data may be transferred to and maintained on servers or devices outside your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your usage of the Service represents your agreement to that transfer.

Disclosure of Data

We may disclose personal information that we collect, or you provide:

Disclosure for Law Enforcement

Under certain circumstances, we may be required by law to disclose Personal Data in response to valid requests to public authorities.

Other

  1. To contractors, service providers, and other third parties we use to support our business
  2. To fulfill the purpose for which you provide it
  3. With your consent in any other cases

Data Security

The security of your data is important to us: while no data transmitted or stored digitally is 100% secure, we take all reasonable measures and use commercially acceptable means to protect your Personal Data. We cannot guarantee it's absolute security.